Policies
Please see the following important policies.
Privacy Policy
Effective Date: May 20 2025
simplefy.ai Pty Ltd (ACN 687 054 815) ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us via our website at https://www.simplefy.ai ("Site") or in the course of our services.
By using our Site, you agree to the practices outlined in this Privacy Policy.
1. What Information We Collect
We collect the following types of personal information when you submit an enquiry or otherwise engage with us:
Full name
Email address
Mobile phone number
Job title
Company name
LinkedIn profile (if provided)
We also automatically collect non-identifying information through Google Analytics, such as:
Browser type
Pages visited
Time spent on our Site
Referring URLs
This information helps us improve our Site and services.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries
Provide consulting or AI tool services
Manage client relationships
Communicate about our services and updates
Issue invoices and manage payments through Xero
Improve our services through analytics
We do not collect or store sensitive personal information (e.g., health or financial records).
3. Marketing Communications
From time to time, we may send you marketing or service-related communications. You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
4. Disclosure of Personal Information
We do not sell your personal information.
We may share personal information with trusted third-party service providers solely to assist in delivering our services, including:
CRM software providers
Xero for invoicing and payment processing
Google Analytics for site analytics
All third-party providers are contractually obligated to maintain the confidentiality and security of your data.
We do not transfer your data internationally.
5. Data Storage & Security
Your personal information is securely stored in Google Drive and other reputable cloud-based services we use to manage our business operations. We take reasonable steps to protect your data from misuse, interference, and unauthorised access, including access controls and encryption.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
Access the personal information we hold about you
Request correction of your information
Request deletion of your personal data (subject to legal obligations)
To exercise these rights, please contact us at hello@simplefy.ai.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site. Continued use of our Site after changes constitutes your acceptance of the revised Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: hello@simplefy.ai
Terms of Use
Effective Date: May 20 2025
Welcome to simplefy.ai, operated by simplefy.ai Pty Ltd (ACN 687 054 815), a company registered in South Australia. These Terms and Conditions ("Terms") govern your access to and use of our website located at https://www.simplefy.ai ("Site") and any associated services provided by us.
By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Who We Are
The Site is operated by simplefy.ai Pty Ltd, a company based in South Australia.
For any questions regarding these Terms, you can contact us at:
📧 admin@simplefy.ai
2. Our Services
simplefy.ai offers AI-powered tools and consulting services. These services are not purchased directly through the Site. Instead, users must submit an enquiry form or contact us via email, after which a custom service agreement will be issued.
3. User Eligibility and Conduct
By using this Site, you confirm that you are legally capable of entering into binding contracts.
You agree not to:
Use the Site for unlawful purposes
Transmit spam, viruses, or harmful code
Attempt to gain unauthorised access to our systems
Use data scraping or similar extraction methods
We reserve the right to restrict access or terminate access if these Terms are violated.
4. Personal Information & Privacy
We collect basic personal information (e.g., name, email, business details) when you submit an enquiry. We also use Google Analytics to gather anonymised usage data.
All personal information is handled according to our Privacy Policy. By using the Site, you consent to this collection and handling.
5. Payment Terms
Currently, our services are not purchased directly through the Site. All paid services are governed by individual service agreements issued following an enquiry. These agreements include pricing, deliverables, payment methods, and terms.
6. Intellectual Property
All content on the Site, including text, logos, graphics, and software, is the property of simplefy.ai Pty Ltd or our licensors. You may not reproduce, copy, modify, distribute, or republish any content without prior written consent.
7. Disclaimer and Limitation of Liability
To the fullest extent permitted by law:
We do not guarantee the Site or its content will be error-free or uninterrupted.
We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from use of the Site or our services.
Nothing in these Terms limits your rights under Australian Consumer Law.
8. Dispute Resolution
These Terms are governed by the laws of South Australia. Any disputes arising under these Terms will be resolved through negotiation in good faith. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of South Australia.
9. Modifications
We may update these Terms at any time by posting the revised version on our Site. Changes become effective immediately upon posting. Continued use of the Site means you accept the updated Terms.
10. Contact
For legal notices or concerns regarding these Terms, please contact us at: hello@simplefy.ai